"这可能是拜托大量亚系人涌入的后果。 "

这不是可能，而是肯定是拜托美国白人高层精英选择廉价劳动力的战略后果。美国当年能杀光印地安人，如果想杜绝非法移民是轻而易举的事。但使用非法廉价劳动力是美国两党共识，区别仅仅是给他们的福利和人权多少而已。

我因为保险公司的错误，打了十几次电话，在线超过三个小时，每次都礼貌地承认失误，下个月更改。不仅屡教不改，而且改正后再犯同一错误，并取消之前的改正。一直拖过两年。再以过期为由拒绝赔付。是资本赚钱的手段邪恶，不应抱怨底层的工作人员是亚裔。

就是啊，80年代就是善良的美国，如今，没了，极左极右两大垃圾互相祸害美国和全世界！

中国大使馆就这样

你有病？ 美国的问题扯到中国去。这不是美国制度问题， 也不是哪个美国总统的错。 这是人类本性自私懒惰愚蠢造成的问题。

美国的这个问题要等一代人，下一代人才会重新恢复。 美国地大物博，倒不了知识但是目前没得救。只能熬过去。

这是人工智能CHATGPT。读了我的这篇文章后，给我写的英文版

Title: The little cost savings that are costing America its humanity
Byline: By [Your Name], [City, State]
Text:
When I first arrived in the United States in the 1980s I was moved by something I had never seen before: the small courtesies that made civic life feel humane. Store clerks trusted customers. Service workers treated you like a person. A call to a business usually meant a friendly voice who could actually solve your problem.

Today those memories feel like a different country. Stores put goods behind locked cases and post security guards at doors. Banks and companies flood our mailboxes with warnings about scams. These changes are disruptive and unpleasant, but tolerable — until you try to make a simple phone call.

Most companies now put customers through automated trees and AI scripts that can ask for your name, address and membership number and then give a canned response that does not solve anything. If you insist on speaking to a human, you may be routed to a call center thousands of miles away where language barriers, scripts and short time windows leave you guessing and frustrated. If the call drops, you start over. The pain is repeated, banal and corrosive.

For many of us, a phone call is not an invitation to recite frequently-asked answers — it’s the last resort to solve a real, specific problem. Replacing that interaction with cost-saving automation may show short-term savings on spreadsheets, but it destroys goodwill, alienates customers, and — in my experience — drives people away. If companies really want loyalty, they should invest in human agents empowered to fix problems quickly, not hide behind robotic menus and outsourced scripts.

This is not only my private complaint. Journalists and consumer surveys have charted a broad decline in customer service in recent years, with automation and cost-cutting often blamed for rising consumer frustration. Restoring accessible, humane service is not merely sentimental: it’s an investment in trust. Companies that advertise “we care” should back that claim by ensuring a human can answer the phone and solve the issue — and by making that option easy to find. I would switch my accounts tomorrow to any bank, insurer or utility that publicly committed to “live-agent first” phone support. That is a stronger business model than many executives realize.

Policy makers, consumer advocates and company boards should treat customer service as a public good. Regulations can require clear, reachable pathways to human assistance for time-sensitive and complex customer needs. Consumers can vote with their wallets — and with their pens — by filing complaints, writing letters and sharing stories.

I am not asking for nostalgia. I am asking for accountability, for companies to consider the human cost of the spreadsheets. If we lose the human voice at the other end of the line, we stand to lose something far harder to replace—social trust.

是的。老板会直接连线服务。有方便也很烦人。有的服务平台，都是连线 sub contractors。比如搬家，找了个评论好的。一登记问价，一下子就来几家不同的服务电话，有点烦。

正本清源，，，毛幽灵还在天安门上，，，

洪水来了你怪泥泞坑洼，十多二十年前浑然，不敏感！

人工的费用上升，那些服务人员就会削减，正常。

据前几年的报道，一些服务电话实际上是经过国际长途线路转到印度等外国专门的电话服务中心的，所以有浓重的咖喱味不足为奇。

现在大概已经用人工智能来解决了，随着人工智能的发展，会越来越好、越来越方便的。

只是这种电话服务费时间，要等待，不如直接上网去与这些单位联系还快些，例如医院和政府部门。

同时银行也不断来信提醒防止诈骗，这可能是拜托大量亚系人涌入的后果。

---- 好好的牛肉汤掺了太多水能不变味吗？

现在美国除了 FIDELITY。的电话还保持用美国人回电话外，其他差不多都用外国人接电话了。

---- 而且说的是听不懂的英语。

很多时候不去Walmart 了。近两年又开始去了，很多日用品都被锁进了厨窗，平生最不愿麻烦别人，店里的上货员也找不到。shopping 的心情马上没了。